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There wasnt anywhere to park your car. Did have a water main problem while I was there but it didn’t effect me. Breakfast really poor, just a hard donut a tiny juice and an orange. Booking.com does not accept responsibility or liability for any reviews or responses. Room facilities are perfect. I was woken up at 2:30am by a sole male member of staff (I was staying as a single woman in the hotel) to "check if I was still here" - then the phone rang, when I tried to answer it didn't work. Times Square is minutes away. Discover genuine guest reviews for Element New York Times Square … Element Times Square is a sleek, modern high rise featuring 411 newly renovated suites, fully equipped in-room kitchens, Heavenly® beds by Westin, spa inspired bathrooms, and Pharmacopia all-natural … Own or manage this property? The view and quietness. Dear Natalie C, We appreciate you bringing these concerns to our attention. See 5,220 traveller reviews, 2,907 candid photos, and great deals for Element New York Times Square West, ranked #354 … Claim your listing for free to respond to reviews, update your profile and much more. Copyright © 1996–2021 There was a pile up of trash in certain areas outside. Room was really clean and the view was nice. Reviews from Element New York Times Square West employees about Element New York Times Square West culture, salaries, benefits, work-life balance, management, job security, and more. There are a small kitchen and Smart tv which is a good choice for this room rate. Share. The bed and couch were very soft and comfortable. 311 West 39th Street, Hell's Kitchen, New York, NY 10018, United States. Good value for the money, very comfortable and spacious rooms. Element by Westin Times Square West; 311 West 39th Street, New York; … Respect the privacy of others. Also the incidental hold is for double the amount I booked for that was not expected. See 5,219 traveler reviews, 2,904 candid photos, and great deals for Element New York Times Square West, ranked #350 of 505 hotels in New York City and rated 4 of 5 at Tripadvisor. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Near bus terminal too. Your current currency is Euro, Choose your language. Our guests praise the breakfast and the helpful staff in our reviews. Element New York Times Square West is an eco-friendly Manhattan boutique hotel near Times Square and Broadway in Midtown West. Madison Square Garden is 550 yards from the Times Square Element. Now £61 on Tripadvisor: Element New York Times Square West, New York City. The Element New York Times Square West is an eco-conscious hotel near Times Square, Madame Tussaud’s Wax Museum, the Empire State Building, Macy’s and Broadway. 27,139 were here. The rooms are very small. The bathroom was spacious and the kitchen area was very cute and modern looking. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Business guests enjoy the free breakfast. Usually properties say that, but the staff and other guests freak out when they see a puppy. We have more than 70 million property reviews, and they're all from real, verified guests. It can get expensive eating out all the time. When my bf and I asked for new towels and wash cloths because of stains on one of the towels, they sent hand towels instead of body Friendly staff and willing to help. We were moved from an other hotel because of overbooking. Element New York Times Square West: Elements Times square hotel - See 5,220 traveller reviews, 2,631 candid photos, and great deals for Element New York Times Square West at Tripadvisor. The property is completely pet-friendly! I cannot believe what happened at this hotel. The front desk staff are so friendly and professional. Your current language is English (UK), It was comfy & clean , a good place to get away, Comfortable and well located hotel with good service. We arrived in the night. Location was great! That would be my only complaint. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Book Element New York Times Square West, New York City on Tripadvisor: See 5,220 traveller reviews, 2,904 candid photos, and great deals for Element New York Times Square West, ranked #353 of 508 … Error: Great Appliances, Great Price & Good Staff - Be prepared for a real NYC experience. Also we asked if we were allowed to park the car in front of the hotel. I told the front desk his response was all the beds are like that. We've sent you an email so you can complete your subscription. Reviews from Element Times Square Hotel employees about Element Times Square Hotel culture, salaries, benefits, work-life balance, management, job security, and more. This hotel is located in the center of everything near Times Square and trains. Booking.com’s role is that of a distributor of feedback from both guest and property. The water didn’t get that hot, and the shower pressure was okay. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Contributions should be travel related. I saw and big dogs, small dogs, etc. Breakfast was included although they do not serve breakfast. We booked a room for 170$. We don’t want to cancel, but we are unable to travel due to travel restrictions imposed by the UK government. The man knocked again and said that I had to go to the front desk immediately or they will be calling the police. Would definitely stay again and/or recommend. Choose your currency. I took one look and decided to take an Uber to a coin laundry & cleaners in Chelsea. There are more places to choose from in the New York City area. Staff were great & helpful.” “Love the big room with the kitchen and Netflix on … Ratings: Staff [8.9] - … If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. I really enjoyed the privacy during my stay! Since 2008 Westin has built roughly a dozen similar “element… Bed comfortable, bathroom and shower great. Element New York Times Square West was constructed from the ground up to meet superior energy and water efficiency standards, and it claims to be the most eco-friendly hotel in the city. Whether negative or positive, we'll post every comment in full, as quickly as possible, after being moderated to comply with Booking.com guidelines. You can also hear your neighbors overall it was a good stay. I had to stay to conduct business and to wait for my apartment to be completed. Elements Times square hotel: Element New York Times Square West - See 5,220 traveller reviews, 2,628 photos, and cheap deals for Element New York Times Square West at Tripadvisor. This was my second night in the hotel and I had literally finalised checking out EARLY at 10pm that evening - they had my credit card on file too. We aren’t sure we will be able to fly in May, but this hotel wants to charge me nearly £800 to cancel my room. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Contributions should be appropriate for a global audience. Rooms small but clean. We want you to share your story, both the good and the bad. The city view was amazing . Comfortable room and excellent complementary buffet breakfast. NBC Studios and Rockefeller Center are 1 miles from the hotel. Exterior of the Element Times Square. You can’t get in contact with the staff. Save. element new york times square west hotel new york city, Element New York Times Square West Features, 311 West 39th Street Between 8th and 9th Avenue, New York City, NY 10018-1401, Hand sanitizer available to guests & staff. Now £61 on Tripadvisor: Element New York Times Square West, New York City. Ratings based on 1,150 Verified Reviews… Additional sorting options may be available (by type of traveller, by score, etc...). DONT GO. Element New York Times Square West The TrustScore is the standard for reputation, summarizing verified reviews and comments from various sources. I spent $160 on parking for 2 cars for 3 days which i really didnt like at all. Visit hotel website. We believe review contributions and property responses will highlight a wide range of opinion and experiences, which are critical in helping guests make well-informed decisions about where to stay. Lifts were fast and internet also very good. Features: Element New York Times Square is an environemntally friendly Midtown West hotel in New York City, providing comfort in clean, spacious guestrooms.At Element New York Hotel, stay in your own element, whatever that may be. After their trip, guests tell us about their stay. The interior decor was quite bland, could have been spruced up a little (for those who care). This lets us know that our reviews come from real guests, like you. Popular attractions Madame Tussauds Wax Museum and Times Square are located nearby. Before I arrived I called to ask a few questions and I was hung up on twice and even when I stayed I tried to have someone clean my room just once during my stay and no one came and when I went down stairs they told me they are cleaning the rooms to fill and I had to wait. Response from TeamMarriott, Manager at Element New York Times Square West. The hotel is located on 39th street between 8th and 9th ave, so close to Times Square, which makes it a convenient location to the subways, however by no means a high-end location. I was supposed to have a 2 night stay and then 2, 1 night stays lined up which I could cancel. The most helpful contributions are detailed and help others make better decisions. It’s NY so, lots of weed smoking in and around the Hotel. Only downside was the long wait to check in and out, but super friendly staff. Once a review has been submitted, you can modify it by contacting Booking.com customer service. Love the big room with full kitchen and the Netflix on the tv. This was a lot, but The Element delivers! Please, please, please avoid this hotel. Who better to tell others about the free breakfast, friendly staff, or quiet room than someone who’s stayed at the property before? During this stressful time, I have been in contact with the hotel and with booking dot com who constantly bounce me back from one customer service to the other. Element Times Square is a place to energize and rejuvenate. #351 of 506 Hotels in New York City. Please see our partners for more details. See 5,220 traveller reviews, 2,907 candid photos, and great deals for Element New York Times Square West, ranked #354 … Thank you for your time; you have our assurance that we will address your comments appropriately. My Studio Room at Element Times Square. Please avoid this hotel. I have explained the situation several times, they aren’t stupid they are aware of the worldwide crisis unfolding but they are acting like disgusting leeches trying to take money from a family who may be struggling to feed themselves in the upcoming months. Element New York Times Square West. We'll also provide transparency over the status of submitted content. I booked a stay over the phone because my power was out. Phenomenal Rain Shower in my room. Although it had a stive refrigerator microwave which was a plus it wasnt what i was used to. Stay at this 3-star business-friendly hotel in New York. All rights reserved. Three days ago (when we left) they took from our card 220$ and also we took a ticket of 115$ for parking violation. The location and easy access to the main tourist spots were a plus. No one cleaned my room for the 4 days I was there. WiFi and an … I the bed should have more pillows and a better seating area to eat food Awsome, I really like the kitchenette. Lots of homeless, seedy people hanging outside. Flights When i called for extra towels the staff was pretty on task with that. Taxes and fees that are shown are estimates only. Please enter a valid email address, Thanks! We are grateful for your thoughts on this matter and also for your patience. Woken up at 2:30am and threatened to call the police because of THEIR mistake. A bit taken aback by the amount of dogs, but that could be a plus for some people. The water drain inside the bathroom is slowly draining. We will use the same guidelines and standards for all user-generated content as well as the property replies to that content. Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. Lots of places to grab a quick tasty bite nearby! That's how we know our reviews come from real guests who have stayed at the property. Great security at the front door and it is needed. Rewards Category 6 Points needed per night. The neighborhood is very interesting - off Times Square (the back of Times Square). Element Times Square West is near the following attractions: Black Angels over Tuskegee at The Actor's Temple(Approximately 91m), Ralph Kramden Statue(Approximately 100m), The New York Times … it is definitely okay! This is our guests' favourite part of New York, according to … Being able to cook is a good advantage. Overall my kids had fun. Even during COVID-19, stainless appliances and the bonus (completely unexpected) a dishwasher, dishes and silverware. on the website there is breakfast service included, but very weak breakfast box service and available in the hotel hall only on Saturdays and Sundays. If you booked through us and want to leave a review, please sign in first. Enjoy free breakfast, free WiFi, and onsite parking. 5,219 reviews. We will allow the contributions to speak for themselves, and we won’t be the judge of reality. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. I feel like there should be a sign or something to let people know it shouldn’t go there or have actual cans there. The laundry room was not as pictured on Bookings.com Very small, one machine wasn't operable and guests leave clothes in the machines. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Our NYC hotel has 2 meeting rooms, complimentary breakfast, free Wi-Fi and a fitness center. Please don’t include personal, political, ethical, or religious commentary. Lifts woeful and often one was out of order and one being … I did not receive an email confirmation - I believe that the person on the other end of the phone didn't enter my email correctly. I was disappointed only in this regard, excellent service, and the staff are wonderful. When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. Breakfast was grab and go but they can give some butter and not only jam with the bagle. The location is great and we could walk to any point of interest within 30 mins or less (Times Square, Central Park, Bryant park, Hudson yards). Each floor of the hotel has … We had a family holiday booked to New York in May, we booked the room through booking.com who have asked them to waive the cancellation fees and they have point blank refused. the rooms are big, with a fully equipped kitchenette! After visiting New York separately (and loving it) over the last couple of years we decided to book a holiday together as family and were originally delighted with what we had booked. Im a big believer in karma, I hope the hotel is closed down. Read 7498 verified reviews from real guests of Element Times Square West in New York, rated 8.2 out of 10 by Booking.com guests. View deals for Element New York Times Square West, including fully refundable rates with free cancellation. Due to the coronavirus pandemic across the world I’m probably going to be out of a job in the next few months. See Hotel Details. We are a party of 6 due to travel in the middle of May, but due to the covid-19 worldwide pandemic we are now unable to leave the country and it is likely to stay this way for the foreseeable future. This 40-story hotel has 411 rooms which include studios and one-bedroom suites. Contributions to Booking.com are a reflection of the dedication of our guests and properties, and are treated with the utmost respect. Slightly larger than the tiny NY room; I could not believe the great price and had to extend my stay - it definitely worked for me! The only way to leave a review is to first make a booking. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Choose a night when rooms are at or below $200 — a fair price for a hotel near Times Square but with little charm. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. The breakfast was only served on weekends and not on weekdays, even though it’s just a take out box. Long line and take a bit time to check inn. Element New York Times Square West Reviews 3.0 out of 5.0. Didn't have breakfast...The location was great. 311 West 39th Street, New York, NY, 10018 1-866-599-6674. its comfortably, spacious and clean. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Very convenient location for Times Square, transit, and Penn Station. Priceline™ Guest Score [8.9 Excellent] 【 Element New York Times Square West Reviews 】 Read reviews by verified guests of Element New York Times Square West in New York. We have been told we will have to pay an extortionate cancellation fee should we wish to cancel. No silverware bowls pots rags had to ask for them no phone didn’t work. Element New York Times Square. All content should be genuine and unique to the guest. Booking.com™. the room was my favorite. I did like that it was close to all the stores and Times Square. This Times Square … Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. Reviews about Element New York Times Square West “Location was a huge plus, right near Times Square great for tourists! I understand that it is because of the Covid measurements, but I am sure that they should improve even tho. Love the big room with the kitchen and Netflix on tv more. I was looking for a hotel in NYC that has a refrigerator/freezer, stove, microwave and pet friendly. 311 West 39th Street Between 8th and 9th Avenue, New York City, NY 10018 … Reviews are most valuable when they are original and unbiased. Had a late check out so super awesome. Besides, there is no place to eat out and sit and enjoy your food because of the pandemic. It wasn't what i expect. All we ask is that you follow a few simple guidelines. Near enough to Times Square that you can walk. The bed was lumpy. Staff were always friendly. 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