You need JavaScript enabled to view it. “Sri Lanka has not yet received any complaints regarding any Chinese apps, including TikTok which a large majority uses,” Senanayake further stated. As of now, all operators in Sri Lanka have […] 10. If a complaint falls within the criteria set out in Section 09 of the Act, TRCSL will then request the relevant service provider to look in to the complaint and take necessary action to settle the dispute. Copyright © 2014 Telecommunications Regulatory Commission of Sri Lanka. If you have specific questions or concerns about your Northwestel internet service we encourage you to contact Northwestel. document.write('<\/a>'); Sri Lanka has not received any complaints on Chinese mobile applications, especially TikTok,” Oshada Senanayake said. Speaking about the website, Police Spokesperson Ruwan Gunasekara stated that the new website was launched under the instructions of IGP Pujith Jayasundara. All Rights Reserved. 1. Categories of Complaint . If you remain unsatisfied you m… Readers might remember Sri Lanka Telecom’s endorsement of the Sri Lanka Telecommunication Regulatory Commission’s internet speed testing service some time back. The objective of the meeting was to ensure uninterrupted access to digital services and to ensure 100 per cent 4G broadband coverage throughout the country Television service providers must participate in the CCTS by condition of license, unless they’re a small independent provider (less than 20,000 subscribers). cc@trc.gov.lk (For making complaints), vendorservices@trc.gov.lk (For service requirements of Licensed, Registered Dealers), individualservices@trc.gov.lk (Requests … Furthermore, he added that the TRCSL assigned this tone to mobile subscribers as this is a national cause and noted that it does not force anyone to donate but merely creates awareness. 7. Design by UCSC. In case of mobile phone/data modem importation, TRCSL will issue a Reference Number, which should be pasted on the box of the mobile phone/data modem, in a form of a sticker for customer’s reference. var prefix = 'ma' + 'il' + 'to'; 10. We will investigate your complaint. Contact Us . If you are unsure how to reach your advisor directly, please call the appropriate number below and an agent will provide you with their contact information. If you have any inquiry, feel free to contact us. He said in the event Sri Lanka faces any threats due to such applications, the TRCSL will take necessary measures based on the global best practices procedure. 5. mail: CBC Ombudsman, P.O. Colombo 08. //-->\n 8. 7. var path = 'hr' + 'ef' + '='; "The TRCSL receives several complaints in this regard. Department of Examinations. var addy41907 = 'cc' + '@'; The Complaint Form along with all other relevant documentation will be shared with the RCMP for investigation pursuant to subsection 45.53(10) of the RCMP Act. If your matter requires a more immediate response, please contact us by telephone at 416 393 3030 daily 7am-10pm (Please note the Customer Service office is closed on statutory holidays). However, Senanayake said the ring-in tone was removed purely because it was originally planned to be assigned only for two days and not due to the complaints raised against the ring-in tone. Both were sentenced to 3year rigorous imprisonment for misappropriation of Rs.600m in violation of […] .. Telecommunications Regulatory Commission of Sri Lanka, No. You may lodge your complaint with the Commission when your service provider fails to act promptly on your complaint or … Benefits. 1915. The public have been urged to send in their feedback to the official address of the TRCSL in Colombo 8 or via its official e-mail: [email protected] (Colombo Gazette) document.write(''); 7. The Telecommunication Regulatory Commission of Sri Lanka (TRCSL) issued a reminder yesterday asking the public to check with TRCSL for The CRTC decided that it would regulate, on an exceptional basis, Northwestel’s rates for these services. The Telecommunications Regulatory Commission of Sri Lanka (TRCSL) was established under the Sri Lanka Telecommunication (Amendment) Act No. In Person: Discuss your complaint or compliment with staff at any of our locations; Our Process For Complaints. mokada dan godak aya phone ekak nathi una gaman police complaint ekak dala TRC informed karana nisa. This email address is being protected from spambots. Telecommunications Regulatory Commission of Sri Lanka, Public Notice on Issuence / Renewal /Modification of Licences, Technical Standards Guide for Provision of Communication Services in High Rise Buildings, Telecommunication Levy Act, No 21 of 2011, Telecommunications Levy (Amendment) Act, No 8 of 2013, Telecommunications Levy (Amendment) Act, No 11 of 2014, Radio Frequency Licence Regulations No 2 of 1996, Telecommunications (Technical Examinations) Regulations No 6 of 1999, International Telecommunications Operator Levy (Imposition) Regulations No 1 of 2010, International Telecommunications Operator Levy (Amendment) Regulations dated 19/11/2010, International Telecommunications Operator Levy (Amendment) Regulations dated 29/12/2011, Global Mobile Personal Communication by Satellite (GMPCS) System Rules, No 1 of 1999, Radio Frequency (Broadcasting) Licence Fee Rules, No 2 of 1999, Amateur Radio Licence Fee Rules, No 2 of 2006, 24GHz/5GHz Low Power (indoor) Transmitter Licence Fees Rules No 1 of 2006, Radio Frequency (Land Mobile) Licence Fee Rules, No RF/1 of 2007, Quality of Service Standard Rules, No 2 of 2001, Vendors Licence – (Telecommunications Apparatus) Rules, No 1 of 2001, Interconnection Rules (Amendment) dated 31/05/2010, International Traffic By Pass Control Rules of 2003, Policy & International Relations Division, Government of Sri Lanka Official Web Portal. habai dan itin eka kohomath wenawa. An Internal Committee has been appointed by the Commission to investigate in to consumer complaints, hear both parties and facilitate settlement of the dispute or make recommendations containing effective measures for a fair decision to be taken by the Commission. 276, ElvitigalaMawatha. Hotline to receive complaints from the public. This email address is being protected from spambots. //-->. The complainant will be advised via a letter from the Commission on the steps taken by the Commission to notify the service provider of the complaint. cc@trc.gov.lk. Contact the CBC Ombudsman: online: www.ombudsman.cbc.radio-canada.ca. The Telecommunications Regulatory Commission of Sri Lanka (TRCSL), yesterday requested people not to call back or send an SMS if they receive unknown international calls. Police complaint ekak dala thiyanna.. u mokakata hari use karala thiboth kelawenawa Complaint eke copy ekak laga thiyaganna.. TRCSL ekata Fax/email karanna police complaint ekath ekka The Telecommunications Regulatory Commission of Sri Lanka (TRCSL) yesterday requested the public not to contact it directly when a phone was lost or stolen. The conviction by the Colombo High Court has been set aside.