I have had a good experience with SpiderOak and recommend it. Thanks! ... It’s disheartening that a random Reddit post can start a rumor that is repeated by reputable sources without verification. I have been using their backup for 3+ years now. Race/ethnic disparities in HIV testing and knowledge about treatment for HIV/AIDS: United States, 2001. Backing up and restoring your files is the main purpose of SpiderOak ONE, and it does this well, despite some missing features like image-based and mobile backups. For new users it can be difficult to understand exactly what goes where, which leads to a somewhat confusing user experience. Given the otherwise extensive security measures, though, this is a minor complaint in the big scheme of things. If a file is every downloaded the resulting file is corrupted and useless. That said, there are also some things missing, so keep reading this SpiderOak review to learn all about its pros and cons. SpiderOak ONE received a great piece of PR when it was recommended by Edward Snowden back in 2018 as one of the superior alternatives to Dropbox (check out our SpiderOak vs. Dropbox comparison), and there are good reasons for this. Having been a SpiderOak user for several years, I have to agree with previous comments. They deleted my data when I wouldn’t upgrade and said, “Oh, sorry for the bad news.”. You will be disappointed. The web client functions in a similar way to the mobile apps, only allowing you to manage your devices and data, plus download your backed up content. The service uses solid encryption to protect your files both at rest and in transit, and significant measures are taken to ensure that your data is safe in the event of an outside attack. As noted under Good, recovery can be slow. Biz & IT — SpiderOak: Dropbox for the security obsessive SpiderOak is a cloud storage provider that tries to address privacy concerns … Andrew Cunningham - Apr 4, 2012 1:00 pm UTC Lucky you! On a Mac, non-standard characters are permissible in file and folder names. Read more about end-to-end encryption, the same technology used by SpiderOak “Beats Spideroak for ease of loading, viewing, securing and sharing files.” You can choose one of the predefined intervals — ranging from every five minutes to every 48 hours — or set a specific time of day or day of the week that you want backups to run. Although the mobile apps don’t allow you to backup your smartphone or tablet, you can access your files on the go and manage your backup settings within the apps. There is no on-screen feedback that the process is continuing. But SpiderOak’s focus on security makes its lack of two-factor authentication especially weird. Among the missing features are image-based, mobile backups and hybrid backups, as well as multi-threading and a courier-recovery service. These sellers often have stellar reviews, and my one review isn't going to make a difference to anyone looking. I‘ve heard good things about SpiderOak as a Dropbox alternative. I find it incredible that they knowingly allow their system to operate with a fault that can cause harm to their customers data. EDIT: I should add that thanks to the whole warrant canary nonsense, I'm starting to actively look around again. As is well commented, the user interface is not great – getting a quick overview of what is being backed-up and its status is not really possible. Last, I like its “Zero Knowledge” privacy environment. To learn more about our top pick, check out our Dashlane review, or you can try out SpiderOak’s own Encryptr password manager. Although this is excellent for ensuring that a data breach on the server doesn’t compromise your account, it also means that there’s no way to reset your password in the case that you forget it. During a large recovery the client seems to hang (it isn't) but there are no status messages or updates to tell you just what it's doing for a good part of the process. Pricing is a bit high, though, and there are some missing features, as you can read in our full SpiderOak review. You can’t backup your mobile device, but you can access backed up data from your desktop and download anything you’ve placed in your hive folder. A courier recovery service — meaning the shipping of a physical drive containing your data — is also missing, which is something you get with Backblaze. reddit: the front page of the internet. The first is a scheduled backup where a user can select one or more groupings of folders to back up to the cloud. SpiderOak doesn’t have free storage on offer? As mentioned earlier, this is something you don’t see all too often with cloud backup. By default this will your download folder, but you can change this to any folder you wish or have SpiderOak ONE restore the files to their original location on your device. Your data is protected with end-to-end AES 256-bit with a private encryption key, meaning that even if SpiderOak wanted to decrypt your data on its own, it would not be able to. It would appear that SpiderOak either does not have the bandwidth structure, or perhaps server architecture to handle the volume of data traffic that occurs much of the time. 50GB per employee. Unfortunately, you can only sync files and folders that are included in your regular backup process, which is a bit of a limitation. SpiderOak ONE Review. Sometimes application engineers need to put themselves into the desk chair of the user. I follow the instructions on their website to reinstall the device and that fixes the problem. There is no live tech support, and the tier one agents seem to be outsourced because 24 hours or more after you contact them, their cut and paste response typically has nothing to do with the issue you’re reporting and you have to email them again wait a few days and again then wait a few days. Oh, and it takes forever to get an answer: one reply per business day, at best. When new client software is released, there’s no notification. SpiderOak’s data centers also come with top-notch security, with staff present 24/7 and compliance with both HIPAA and GDPR, although there are currently no compliance officers employed for self-certification of these standards. Learn more about the special offer on SpiderOak's website. I still store files online, though. 10$ per month per 100gb is extortionate. Sadly, after many years of lost files, corrupted files, sync failures causing random files to be deleted across multiple devices, a buggy client on all platforms, server outages, share failures that would cause client software to freeze for every computer that was on that account, excruciatingly slow uploads/downloads, incremental backups of only the “changes” causing many pages of documents to become lost, and I’m probably forgetting some stuff but yeah Spideroak is garbage. SpiderOak Groups has two basic modes for backing up data. I've been a paid user of SpiderOak since 2011. When the interface was up, I tried to download multiple files, all of which download nothing in over 2 days. Have looked at other ones that claim to be zero knowledge. I gave up my SpiderOak desktop version because 5 GB was too little space. The biggest flaw in SpiderOak ONE’s security is the complete lack of two-factor authentication. This is due to the block-level backup offered by SpiderOak ONE, which analyzes altered files and only uploads the parts that have changed. This means that in a perfect world the download should take about 15 minutes (without accounting for server-side compression), and the upload would take about five and a half hours. You do get what you pay for in terms of security, though, as when comparing SpiderOak vs. Backblaze, the former wins out (check out our Backblaze pricing guide). In general I like it quite a lot, but there are some things that get on my nerves. Sucky. I signed up in April 2010. There is no centralized metadata database, as this is stored locally on your device rather on the company’s servers. Required fields are marked *. How to Access the Deep Web and the Dark Net, How to Securely Store Passwords in the Cloud, MP4 Repair: How to Fix Corrupted Video Files in 2019, Best Cloud Backup for iPhone in 2021: Ditching iCloud, What Is Data Lifecycle Management? Press question mark to learn the rest of the keyboard shortcuts My experience with SpiderOak is very good. Depending on the plan you choose, SpiderOak ONE has a price tag ranging from $6 to $29 per month, or $69 to $320 per year. To test this, we uploaded and downloaded a 3.51GB folder filled with various file types, including text and video on a 25 megabit/1.5 megabit connection. 1TB of online storage. I have been with SpiderOak since 2014 and supposedly have 11.7TB of data on their servers. Although SpiderOak’s customer support is decent, it does leave a bit to be desired, as there’s no support forum or way to quickly reach out to the support department. The zipped file is corrupted and if you can peek into the file, there is just garbage in the file. My one complaint is that their Android app SUCKS. SpiderOak ONE is a super-secure online backup provider with a host of features more common to cloud storage, including file sync and sharing. It backs up every version of my files, and deleted files can be found in its recycle bin. However, for certain people it could be an excellent fit. ElephantDrive is a versatile backup service that suffers from some serious flaws. Let us know if you liked the post. so i made the switch and am giving spideroak hive a try. That said, both its security and privacy are top notch, despite lacking two-factor authentication. I can’t agree more with Richard H , that’s the perfect summary of what I experienced during the past 3 years myself too. Not everybody is extra paranoid about multiple backups as I am. That their backup service was recommended by whistle-blower Edward Snowden might spend trying! Functionality is somewhat limited and Night restore deleted files can be slow open it. So far hang, progress notifications are not terribly descriptive released a new computer literally... Services, such as videos if needed to other services, such as videos if needed never! 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