Mon-Fri 9am-5:30pm. The Medical Centre is staffed by fully-qualified personnel, and benefits from 24/7 specialist paediatric telemedicine support. Mon, Tue, Wed & Fri 08.00 - 17.00, Thu 09:30 - 17:00, Sat 09:00 - 12:00Sun & Public Holidays Closed. Best customer service call we've had with MSC. This wristband must be worn at all times during the cruise for security. You will be able to leave a comment after signing in, By For requesting medical assistance on MSC Cruises-booked flights: If your flight is operated by one of our partner airlines, please request medical assistance via that airline. It was a while back, don't know if she is still there. Just call and speak directly with your Travel Agentmuch easier than email. 2023 MSC Cruises S.A. All rights reserved. Phone: +361 430 1778, Hattyhz, Budapest, Hatty, u. Account summary. Properly trained and certified guide dogs are allowed on board, provided they are in good health and have all documents required for entering the countries visited during the cruise. Phone : +972-4-8549046 28043 Madrid - Espana, Click here (french website orgerman website) for more details, Altunizade Mah. Menu. Ground Floor, Al Fadi Building, 21, Mecca St, MSC Lebanon Cruises Division Loan Department. H-1061 Budapest - Hungary (MSC Partners), Nagyszombat U.1 Australia: 1300 028 502 New Zealand: 0508 4278 473 Opening Hours Mon-Fri 9am-5:30pm Sat 9am - 1pm MSC Cruises (Australia) Pty Ltd MSC Cruises Suite 532, 5 Lime Street King Street Wharf Sydney NSW 2000 GPO Box 4541 Sydney NSW 2001 MSC Cruises Cares Spain. 2 - At supply chain interchange points, such as container depots (gate in/gate out), packing location (upon arrival, during packing, when packing is complete), transfer of units full and mt units, export/import terminals when gate in/gate out and transshipment (when loading/unloading to/from ship) and finally upon arrival/during unpacking and before to returning mt units to depots. MSC International. CSI USA,LLC Shipping Services Website 17 Import, View the full list of prohibited and restricted goods. Have a question, comment, or need assistance? 5 rue Barbs Store trailers / Containers away from natural areas and/or avoid placing over soil or vegetation. Jetwing House 46/26 Navam Mawatha VGM Mis-declaration Fee: $300 per misdeclaration, per container. 2023 MSC Cruises S.A. All rights reserved. Please leave labelled luggage outside the cabin door the night before disembarking. Executive Contacts. Is it possible to change devices once activated? Thank you for visiting our site and we look forward to seeing you on board soon! All decks and public areas of our ships are accessible to guests with reduced mobility. Please enter valid partnumber and quantity. The Company reserves the right to levy a fee should passengers be found smoking in non designated areas of the vessel. Our huge menu selection is designed according to children's tastes as well as their nutritional needs. Prior to reaching the cruise terminal, guests are advised to label their luggage using the tags received with the cruise ticket, and hand it to MSC staff at the terminal. H-1056 Budapest- Hungary Welcome to MSC, this site is screen reader friendly. 1 - Container and cargo contamination can occur for many reasons such as: origin, season, biology of pests, conditions around packing, storage of handling areas, intermodal parking areas, lights that attracts insects, environment factors (wind, rain) and packing procedures (transient pests and previous cargo). Phone: + 30 210 4284391, 65, Vasilissis Sofias Ave, 11521, Athens, Greece, VISTA Mediterranean Shipping Company US callers: 888-LINK456 - International callers: +1 212 8271672 - Email: support@msclink.com These range from board games, draughts, chess, stencils, art, blackboards, modelling clay, colouring, group games and much more. When is the best/worst time to use Satellite Internet Access? You will only pay the difference between the full costs packages (to preserve the 20% discount advantage). Fort Lauderdale, FL 33309. You should make sure that your debit/prepaid card is enabled for use abroad. The peak use periods for internet use on board tend to be first thing in the morning or when large numbers of guests return from shore excursions. Ensure conveyance is clean before loading / stuffing. Posted February 3, 2019. mscdirect@msccruises.co.uk (this is for both UK and Ireland). What is the deadline for notifying MSC Cruises of my special needs? Customer Service - West Coast. MSC has since grown to become a world leader in global container shipping operating over 560 vessels. Get easy access to Bill of Lading Number information to complete ISF filings with US Customs. Mon, Tues, Wed & Fri 08:00am -17:00pm Enter your booking information. Opening Hours. We're here to help you in any way we can. What medical services are available on board? HR 20 000 Dubrovnik Started August 27, 2021, By How does MSC Cruises protect the health and safety of guests from Covid-19 during an MSC Cruises holiday? We recommend booking this service by phone please call our call centre or your travel agent for details and rates. Phone: +371 67331675 Why MSC? UB11 1AF. . Mon-Fri 9am - 7pm ESTSat-Sun 9am - 6pm EST, 6750 N. Andrews Avenue Australia: 1300 028 502. Suite 532 5 Lime Street, King Street Wharf Web: www.topkinisis.gr, 83, Iroon Politechniou Avenue. You will be able to upgrade your package on board through the MSC Captive Portal (the website used to activate the pre-paid package). These cabins should be requested at the time of booking. 1 office 1. You can either search by topic or look for a specific question. 34, Cluj- Napoca, 400062 400063, Cluj-Napoca, Romania, Headquarter: 41/14 Tudor Vladimirescu St., 410203, Oradea, Romania, Calea Plevnei nr. http://www.cdc.gov/zika/hc-providers/pregnant-woman.html How can I activate the devices once on board? MSC Cruises Address: 6750 N. Andrews Ave., Suite 100, Ft. Lauderdale, FL 33309 Phone: 855-263-4259 Email: msccustomerservice@msccruisesusa.com Norwegian Cruise Line Address: 7665 Corporate Center. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.msccruisesusa.com/en-us/Contact/Contact-Us.aspx, MSCExistingReservations@msccruisesusa.com, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I don't have a eMail address for customer service since I contacted them only via phone 3-times, never by eMail. Thank you for visiting our site and we look forward to seeing you on board soon! Our customer service staff will be happy to help you make or change a booking, and provide you with assistance before or after your cruise. How can we celebrate my childs birthday while onboard? HR 10000 Zagreb - Croatia, Shop 6-7, Royal Business Centre, Vasileos Constantinou 89, MSC Croisires Never miss what's important and book your activities. New Zealand: 0508 4278 473, MSC Cruises Suite 532, 5 Lime Street *Note: Please check your cruise ticket for more accurate detail. Once on board register on the MSC Captive portal with the first device you want to use. 31339 Haifa - Israel Your browser may be out of date or not compatible with our new site and may not be secure. How can I let MSC Cruises know about my special needs? Juriieva 19 (Rotonda centar III. A number of things may interfere with this, like storms and large objects that can block the signal, such as steep mountains close to the ship or tall buildings in ports. 2019. GPO Box 4541 Sydney NSW 2001. How can I subscribe my children to the Kids clubs? Email address: Avista account number (optional): Phone number: Please contact me regarding this issue. Cuba, Iran, Myanmar, Sudan), Certain weapons, e.g. Powered by Invision Community. Please consult your travel agent and/or the relevant authorities (embassies, consulates or other local authorities) to find out whether there are any other restrictions to carrying cash on your itinerary. Get the latest business insights from Dun & Bradstreet. MSC ensures sure that the temperature inside our ships is pleasantly regulated taking into account the weather conditions. MSC Seaside (2017) and MSC Seaview (2018) rewrite the rule book of cruise ship design, blending indoor and outdoor areas to connect guests with the sea like never before. MSC Cruises, its employees and agents accept no responsibility for loss, damage or theft of guests luggage or personal effects. The following items are mandatory and must be on allVGM instructions: VGM + weight measurement unit (lbs. add10th floor, 136, sung chiang road, taipei, taiwan / tel886-2-25677961 / fax886-2-25216000 In some cases, however, closer examination may be necessary and replies may take several days. Members can update or confirm the contact details in the MSC Voyagers Club online personal area or through the Web Check-in. What do you need to know about MSC Cruises policy for travel to regions that have been declared affected by the Zika virus? The entertainment staff will do their utmost to make every cruise enjoyable. To report any missing person or criminal activity while on board, we recommend to immediately dial Tel 99 for prompt assistance (Reception Guest Service). Were here to help you in any way we can. MX Customer portal Porque en MSC nuestra prioridad eres t, seguimos en constante evolucin. Thank you for visiting our site and we look forward to seeing you on board soon! Yes. Please rotate your device to enjoy a better experience. For cruises booked through a travel agent, you may ask them to complete the web check-in process on your behalf. Purchase Internet packages. Thank you for visiting our site and we look forward to seeing you on board soon! Prices are published on board. Prof. Fahrettin Kerim Gkay Guests under the age of 18 are prohibited from disembarking the ship unless accompanied by a legal guardian or an adult duly authorised from the legal guardian to accompany the minor, by virtue of an official consent of the latter. Empreendimento Alcantara-Rio, Rua Fradesso de Silveira n 4 - 1A MSC Cruises Media Contacts Worldwide. Localiza tu embarque rpidamente. Which kind of activities can I find on board? Skip to content. Office Zagreb The following credit cards are accepted:Visa, MasterCard, Diners, JCB, DiscoverandAmerican Express. Smoking (including e-cigarettes) is not permitted in cabins, on cabin balconies and anywhere not expressly indicated by signage and ashtrays. Enforcement agencies can issue an Infringement Notice, enforceable undertaking, injunction, civil penalty order and any combination of or all of these options. Office Split Operating from four regional offices in Ipswich, London, Liverpool and Glasgow, supported by our national team across the UK, we're committed to delivering customer excellence and finding the best solution for your cargo. Guests are personally responsible for the custody, feeding and general care of the animal. In the event of loss or damage to luggage or personal effects, a representative of MSC Cruises should be immediately notified. They have same cruise same days almost same price. For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. The majority of excursions are fully accessible, however we would recommend that all our guests to read-through the programme of available tours at the Excursion Office on board. MSC Company Egypt Which areas of the ship are accessible to passengers with disabilities or reduced mobility? In fact the special operating environment that regulates the maritime sector means that many products (such as alcohol, tobacco and fragrances) can be sold duty free, bringing reductions of up to 30% off retail prices on land.