Check your bank statement: has the council paid you your 150 Council Tax rebate yet? You'll usually have the. To help us improve GOV.UK, wed like to know more about your visit today. The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. Hide, Send feedback directly to the content team using our website feedback form. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. Dont include personal or financial information like your National Insurance number or credit card details. This is because will have already had a 150 payment through the Household Support Fund. The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. Ah that is unless you giving feedback Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. Posted on January 12, 2023 by insidecroydon. If you wish to simply change the date of your Direct Debit, contact us. Council tax is payable on properties that are empty, including second homes. Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. Send us a message; Other ways to contact us . You have accepted additional cookies. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. Council Tax, get money off your bill The Penn report 2023 . One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. Proud to be Croydon - diverse and ambitious. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. You misappropriated the funds for something else by accident Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months The deadline for all payments to be made is August 31. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. The scheme was introduced very quickly, leaving councils little time to prepare. Have a useless executive team I also tried to set up an account with grantapproval.uk. Vehicle Registration Number: * Please enter without space (eg. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. Please i need help. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. For queries . Try contact-the-council@croydon.gov.uk email address. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. Claims for the rebate can only be processed until September 30. However, on the second presentation, opposition parties would need a two-thirds majority to make amendments. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. London Borough of Culture 2023. Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. 10 All the above. Dont worry we wont send you spam or share your email address with anyone. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. What's the least amount of exercise we can get away with? Unless hes on a promise and has to apply for payment of his wages via a website. Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . Where to find us. Please note that these messages may come from both the council and our form provider GrantApproval. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. 2. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. Your message wasnt delivered. For example, Croydon Council has been given permission to hike council tax bills by 15%. Thank. The council can take action to. Enter your email address to subscribe to this blog and receive notifications of new posts by email. You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. Applications for the scheme are now closed. Bernard Weatherill House 8 Mint Walk. Further details will be. and how to view your payment schedules online. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Croydon residents are reminded to be aware of council tax rebate scams. Have you received your emergency energy Council Tax refund yet? C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. You can get information on their website. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. Which seems at odds with reality. Sign in or Register a new account to join the discussion. Viridor burned it as excess plastic not for landfill. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. Sometimes we may call or text you. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. Do not close this page if you would like to continue. From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. For example, card cash accounts, post office accounts and most savings accounts will not. Return to a calculation/claim you have saved. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. Check with your provider first before proceeding. | We provide a large number of services for local people, businesses . : the councils website today. We are committed to making our website accessible to all visitors. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. NEW Help improve this site by The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. Read about our approach to external linking. Please take part in our quick survey (it wont take you 10min, like the councils form!) Are IT illiterate Send us a message and we'll get back to you as soon as we can. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Call us Lines are open Monday to Friday 9am to 4pm. Of course it does not. The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. We have received an email to say that our application for the 150 Energy Rebate has been granted. Digital self-sufficiency allows all staff to contribute to a local authoritys shared, EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG, We use cookies to personalize and improve your experience on our site. The council press office has failed to issue any press release to Inside Croydon on this important matter. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. Email: croyctax@croydon.gov.uk. Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). If you are emailing us with your change of date then include your name, account number and preferred date. So there cant be a shortage of money. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. It will take only 2 minutes to fill in. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site.