There's also a spot under Manage my booking on Carnival.com. Yes, this is correct. CC Help Jenn Since they're the one who told you the rate wouldn't change, you probably could've avoided the whole, "I need to talk to my supervisor" thing. By Or will I have to pay more? Started June 21, 2021, By Carnival's Fly2Fun airfare has its own set of cancellation dates. 2) You would then go online make a NEW Carnival booking for the cruise you want and pay the new deposit requirement and get the FCC applied from the old booking to the new by using this form. See Carnival's Cancellation Policy. You will lose $$$ to make any changes.That is how they trap people with those reduced deposits. The one time I changed my cruise date, to a later date, but same ship & same itinerary, I wasn't charged anything. Same ship,same room cat,same everthing but the date. Pack & Go: 100% of Total Fare is non-refundable any time after the booking is made. Currently, cruise lines are giving between 100% and 200% of the booking value as credit. From 29 to15 days prior to sailing, the non-refundable component is 75% of the total fare or the standard deposit amount, whichever is greater. All cancellations that occur prior to final payment due date will receive a non-refundable and non-transferable future cruise credit, redeemable for US dollars bookings, in the amount of the deposit less a $50 per person service fee. Technically, it is against the fare rules, but you really won't know until you try. Does anyone know how much of a hold Carnival puts on your credit card for an 8 day cruise?? I am less than happy with my PVP, he started out great and now aside from dropping everything to make a booking he is under the radar. So this means it will just be me and my 10 year old daughter. Deposit Required Single Occupancy. Since I always do a "change" and don't "cancel/rebook" anymore it has been a while since I have had the scenario of actually cancelling a cruise and rebooking, but I only remember having to pay the difference (the amount I had rolled over after the $50/pp loss was applied to my deposit). I changed my cruise date under early saver. **Christmas, New Year's and holiday sailings require a final payment 90 days in advance. I pray my mom will be ok but trying to prepare for what I may need to do. External site which may or may not meet accessibility guidelines, YouTube. Our original sail date was March 1,2010. You will loose $50 per person and the remaining deposit will be credited to you as a future cruise credit. I've changed ships in the past (booked through a PVP) and Carnival doesn't charge a nickle. Cancellation charges are per-person, based on the cancellation date, as follows: more than 121 days before departure: $200 loss of deposit; 120-90 days before departure: $400 loss of deposit; 89-60 days before departure: 35% of cruise or cruise tour price; 59-30 days before departure: 50% of cruise or cruise tour price; Started June 21, 2021, By Girls trip!! Carnival allows you to use your FCC on one booking . You are entering into this contract with Carnival plc trading as Carnival Cruise Line (Carnival), ARBN 107 998 443. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Does anyone know if I will still be able to keep the per person room rate? For most cruise lines, as long as you cancel before your final payment date, there is no penalty. I do not believe upgrades will transfer with it so you may be on a lower deck than you were before if you booked during a good upgrade sale. You use the $250 denomination CruiseNext deposit as a full deposit for non-suite categories, or as partial payment of suite deposits. Out of curiosity, why didn't you contact your PVP to make the changes? Started August 27, 2021, By *for cruises of 4 days or less, seehere See Royal Caribbean's refund & cancellationpolicy. If you test positive for COVID-19 within 10 days of your sailing date or have been a close contact of someone who tests positive, you are entitled to FCC in the amount of 100% of the cruise fare paid. From the final payment date to 56 days prior to sailing, you forfeit your deposit. We have moved many cruises, and all we've ever had to do was pay a $50 per person administrative fee. Powered by Invision Community. I'd definitely call your PVP about that, because you're rightif you talk to multiple customer service reps, you often get multiple answers. Started June 21, 2021, By have announced new vaccination requirements. Should I get one? For guests in Suites or embarking on holiday or non-US sailings, see Disney's, *** Applies to guests in Non-Suites/Non-Concierge Staterooms on Cruises 10 Nights or More and on Cruises Less than 10 Nights where Embark and Debark is non-U.S. Book your next Carnival Cruise and combine your VIFP loyalty benefits, plus our exclusive offer! No, Future Cruise Credits are non-transferable. Between days 55 and 30, you forfeit the larger of your deposit or 50 percent of the fare. Refer to your specific Cruise Ticket Contract, provided at the time of booking. * Different deposit amounts required for Celebrity Xpedition. Depending on who you get, they can make a world of difference. For these, see Holland America's, 100% of fare (no refund except taxes & fees, 100% of fare (no refund except taxes, fees, port expenses), * For sailings of 30 nights or more, see the, * $200 per adult or $400 per stateroom minimum, * Applies to guests in Non-Suites/Non-Concierge Staterooms on 1 to 5 Night Cruises where embark or debark is a U.S. port (Non Holiday Sailings). For guests in Suites or embarking on holiday or non-US sailings, see Disney's refund policy, ** Applies to guests in Non-Suites/Non-Concierge Staterooms on 6 to 9 Night Cruises where embark or debark is a U.S. They may do it without worrying about the difference, it's worth a shot. When Carnival cancels the cruise: Full refunds are available, as are options to accept future cruise credit with added onboard credit, based on the length of cruise. You pay the same either way it is just when you have to pay it. The amount of onboard credit you get from Royal Caribbean with a NextCruise Certificate depends on the length of cruise you select. What Happens If There Is a Cruise Price Drop After Booking? Carnival Cruise Line. Get expert advice, insider tips and more. As mentioned if you paid ES rates you will be charged $50pp. What is the cancellation and refund policy in the event of bad weather or unexpected circumstances? Be sure to check all entry and vaccination requirements for your embarkation destination, along with flight availability. So just call them and change it. How Reassuring are New Cruise Cancellation Policies Really? Even if you change dates, Carnival will cancel the booking and create a new one with the new date. I just spoke to PJ at the customer service number. To play using your onboard credit, simply insert your SeaPass card into any slot machine, and select "onboard credit" as your preferred credit method. In the first half of 2021, cruise lines around the globe have been dramatically re-jigging their itineraries and schedules as the cruise industry looks towards a measured and safe restart of operations. I'm going to wait until January 2020 to make any changes in case my husband changes his mind. YOUR AGREEMENT WITH US. You will be able to leave a comment after signing in, By change quote in Carnival Ticket in easy steps. Ethics I did switch over to the early saver rate on the new cruise. We changed from a 7 day glory this august to a 5 day destiny a week earlier and weren't charged any penalties as early saver hadn't been introduced when I booked. She also recommended that I remove the vacation protection for my husband only. When you cancel the cruise: Deposits under Carnival's Early Saver program are non-refundable. There were times when we couldn't call him, so we'd email him with simple questions that would've only taken a few minutes of his time to answer, but he took forever to reply. * No refunds for Pack & Go, Early Saver and Super Saver fares. Booking(s) successfully added to your profile and cruise companion group. If guests are on a cancelled cruise, they will receive an FCC and/or refund which can be used on any open sailings we have.". They will keep the same booking number and make the changes and it will show the full $1000 deposit paid with an administrative fee added of $200 ($50/pp). Choose Where to Use Your Cruise Deposit. JD Lasica She said that I will keep an Ocean Suite or better if they have to move me. It was no big deal to change it either. Started June 21, 2021, By Opens in a new window. Robert Giordano is facing a dilemma. I will call them tonight when I get home. We just spoke with him this morning to book our next one. Trust me, as a person who loves cruising and recommends this as a go to vacation for families I don't want to take anyones space. that is a bigger issue, we don't want to this but we also don't want to cxl her yet just incase something changes in the next month or so. As mentioned if you paid ES rates you will be charged $50pp. Am I reading this wrong or does it sound like all we would lose is $50 per person as long as we decide what to do before final payment due date? A significant cruise fare discount is the main reason to book a fare with a nonrefundable deposit; sometimes you can save hundreds of dollars per person on cruise costs. What if I need to make changes to my ship or sailing date? Cruise Tips. Those inside of final payment would be subject to standard cancellation penalties, as a booking transfer is considered a cancellation first. Be aware that the cruise lines refund policies vary widely and change frequently. Deposits are refundable unless otherwise indicated. This booking will be saved to your profile. ES and Reduced Deposits can save you money. Yes, when a Future Cruise Credit is issued there is an expiration date. 100% of fare (no refund except taxes, fees), * Additional cancellation fees apply to air, land vacation and add-ons that are canceled. All cancellations that occur prior to final payment due date will receive a non-refundable and non-transferable . For passengers who are booked on cruises cancelled involuntarily by the line, switching over to a new voyage penalty-free is still a possibility -- but affected cruisers would first have to take either the refund or FCC, then rebook their desired sailing, according to Royal Caribbean. My refund was all put towards a future cruise credit minus $50. To check what makes the most sense for you, and if your cruise deposit is refundable, read the following information compiled by Cruise Critic. News. . . Your rating has been submitted, please tell us how we can make this answer more useful. Since both are carnival cruises and early on I am hoping we don't lose the deposit. If I need insurance to not lose my money , is it too late to take the insurance?? PVP is mia:rolleyes:, have only spoken to the main phone # peeps, was transferred & got both a nay & a yea:confused: Really don't want to get into refund to CC i used initially (especially since i paid it off & don't want to fuss with delay in getting check issued in lieu of credit), Can't remember if we booked using military or past guest if that matters in the equation, did get the upgrade that was being offered in the last sale of a lifetime;), if i do have to cancel & rebook later, any predictions on the aforementioned next big sale:D. I know you can transfer a deposit. I ran into it when I tried to pin him down on the booking price & getting a price drop - I got the story about how there's no way to know since there are no more cabins in this class left unbooked that sleep 3. The rest of your deposit will be given as a future cruise credit. I read the policy and it seems like we will only lose $50 but I am unsure. A group must have the required deposit posted (initial or full) in order to avoid cancellation. Just thought I would see what your opinion is on how this reads. 2) You would then go online make a NEW Carnival booking for the cruise you want and pay the new deposit requirement and get the FCC applied from the old booking to the new by using this form http://www.carnival.com/request-forms/reimbursement-form.aspx, Your new confirmation will show the amount paid. 76 days prior to sailing. * Additional cancellation fees apply to air, land vacation and add-ons that are canceled. You can check the status of your cruise on the canceled cruises page.. 19952023, The Independent Traveler, Inc. Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation, Hurricane Harvey: A Look Back at the Storm. What happens if the voyage I want to use my FCC on is of greater value than the FCC? From the final payment date to 56 days prior to sailing, the non-refundable component is the standard deposit amount. * For sailings of 30 nights or more, see the Princess site. But I called and did it. Knowing them they will probably cancel your first deposit and re-apply it on the new booking. I'm going to double check this now as it seems you get 5 different answers at Carnival if you speak to 5 different people. Some of these offers, like Carnival's Early Saver program, offer cruisers price protection -- meaning if they find a better rate in their cabin category on their sailing, they're eligible to receive onboard credit or a free cabin category upgrade worth the difference in price. You do NOT have to cancel your booking, if you call in you tell them you want to "change" your booking to a different sailing. For cruises 5 days or less, the final payment date is 75days prior to sailing andfor cruises 6 days or more, the final payment date is 90days prior to sailing. You can redeem any FCC by calling us. Olsen, P&O, Saga, Virgin and others all announcing special "Round UK" summer cruises from domestic UK homeports like Southampton and Portsmouth. The week before we planned to spend in the keys. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Royal Princess large piazza-style atrium. LauraS If You Cancel Your MSC Cruise: Bookings made by March 31, 2022, for sailings departing through March 31, 2023, can be canceled up to 48 hours in advance of departure without penalty.. He doesn't return emails, and at this point I don't really trust what he comes up with verbally without a paper trail. They can (and often do) just update the record with the new ship's information, and your paid-to-date amount goes to the revised booking. (The longer the sailing, generally the higher the price. Does Early Saver and Early Saver Last Call follow Carnivals standard deposit, payment and cancellation terms? Your rating has been submitted, please tell us how we can make this answer more useful. How to Use Your Future Cruise Credit Log in using your Mariner ID or email address Search for your Holland America cruise After choosing your cruise, select Cruise Credit in the cost summary to choose the credit you would like to use. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who . Get expert advice, insider tips and more. You can count on a cruise to relieve stress, but getting to the ship shouldnt cause you any more of it. LauraS Many people accrued future cruise credits from cancelled cruises during the pandemic, but the cruise line's policy was to keep the future cruise credits (FCC) non-transferable. The deposit and payment terms are the same. She heard that and said she needed to call her supervisor, I was on hold quite a while but I got to keep my booking at the same price per person I originally had. Theres a cost for this option. If you get a chance you can email me and I'll give you some info on what a GREAT PVP can help you with. I need to cancel my booking, is there a penalty? *Or deposit amount, whichever is greater See Celebrity Cruises' cancellation & refund policy. If your plans change and you need to postpone or cancel, you can cancel and get a full refund if you cancel at least 90 days out (see below for slight variations you'll notice Princess's refund policy is fairly strict sorry! Click on it and it will tell you what you will have to pay. Carnival may collect any fuel supplement in effect at the time of sailing, even if the cruise fare has been paid in full. Catching up with Ritz-Carlton Yacht Collection - What's it Like On Board Evrima? On 11/19/2021 at 9:32 PM, Elaine5715 said: 19952023, The Independent Traveler, Inc. As of September 7th, 2022, the automatic service gratuity of $16.00 USD per person, per day for guests in non-suites staterooms, or $18.50 USD per person, per day for guests in Suites, will be applied to each guest's SeaPass account on a daily basis.. You will be able to leave a comment after signing in, By Would it be refunded or would it have to put toward another cruise? Instead, cruise lines have been busy creating brand-new itineraries from new homeports for their restart. For guests in Suites or embarking on holiday or non-US sailings, see Disney's, ** Applies to guests in Non-Suites/Non-Concierge Staterooms on 6 to 9 Night Cruises where embark or debark is a U.S. Please call 603-418-8698 or email info@travelbydarcy.com for the mail address and assistance with the letter. Of course, when in doubt, it always pays to contact your cruise line and travel advisor to ask whether a transfer is possible, as policies always vary from line to line. 3-5 Nights $25. Yes you can change sailings only take a minute. Thanks in advance for any help!! 19952023, The Independent Traveler, Inc. Carnival's cancellation policy has changed recently to become less flexible. Change fees can be incurred if you decide to change ship or sail date with a nonrefundable deposit option. Yes. Unlike regular service disruptions such as hurricanes, the ongoing global health pandemic has made it largely impossible to resume previously-scheduled itineraries -- at least for now. Each cruise line has different rules for payment due dates and cancellation deadlines. That means North Americans or Europeans are not eligible to, say, transfer a Cunard booking for the fall to one of these new short summer sailings. Opens in a new window. Guests who cancel prior to the final payment date will receive a future cruise credit in the amount of the deposit received less a $50 USD service fee per person. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. It's too late to buy insurance for "cancel for any reason"you must do that within a VERY short time(like less than 10 days or so) of your original booking..just like you can't add "flood insurance" as the river is rising!!! Thanks and sorry for bring up the past post. I told the service agent that the booking was already crazy expensive, and if it went higher I would have to either cancel or move to a cheaper cabin. I was told it rolled into the whole cruise fare and I will just owe that much less when I need to make final payment. But it will show up.Your new booking will hold, as your deposit is sufficient to hold it up to 75 days before your cruise. The total deposit amount will never exceed the cruise fare. But how easy is it for cruisers booked on existing voyages to move their booking over to one of these new cruises? I booked an Ocean Suite for 3 people. We want to change plans since the keys were a major portion of our trip and it is highly unlikely that they will be rebuilt enough by then to really enjoy that area. 10-14 Nights $150. It can be confusing, especially to first-time cruisers, to know when you have to plunk down an initial deposit, make your final payment, and when you're eligible for a refund. Contact us to start the process! Online Check-in and Arrival Appointment Online Check-in U.S Department of Homeland Security (DHS) requires Carnival Cruise Line to submit a final departure manifest with specific guest information at least 60 minutes prior to. Look up your reservation Share Details You can count on a cruise to relieve stress, but getting to the ship shouldn't cause you any more of it. (100% would mean that you get the full amount as a voucher, 200% would meand that you get a voucher worth double what you paid). Normally when u make changes to reservations like yours, they would make you pay the full deposit now. Here is my question..Recently my mom has become very ill, so If I need to change the cruise date to a much later cruise would I be able to do that without the insurance and would they transfer the $1000 I have already paid to a future cruise? Accepted payment methods for bookings made directly with Carnival Cruise Line include: Can I Transfer My Existing Cruise to a Brand-New 2021 Itinerary? Inside those dates, cancellation fees will apply according to the timeframes found below. * No refunds for Pack & Go, Early Saver and Super Saver fares. So unlike the "booked 2 in a room that sleeps 3 and they moved us" posts above, you can keep the same cabin if you want or move to a Double Occupancy Ocean Suite if there's an available one in a more desirable location for you.